Technology delivered, managed and supported
From procurement to day-to-day support, a team that takes care of your IT’s entire life cycle.
Service + Delivery
Focus on your business
We run the IT, you run your growth
Your IT team has better things to do than image laptops and answer the same requests. Our services step in where you need them, with clear service levels.
Our service + delivery portfolio
Choose one service or entrust us with the whole.
- Learn more
Asset Management
Procurement, warehousing, deployment, tracking and disposal of your devices.
- Learn more
Professional Services
Architects and specialists to plan and deliver your technology projects.
- Learn more
Managed Services
Monitoring, maintenance and operation of your infrastructure and devices.
- Learn more
Technical + Field Services
On-site technicians for installations, repairs, moves and rollouts.
- Learn more
IT Support Services
End-user service desk, by phone, email, chat and remotely.
Why Avatec?
A full life cycle, one team
We buy, configure, deliver, support and then responsibly retire your devices. You get a clear view of your fleet and a single accountable partner.
- Plan and procure
- Configure and deploy
- Manage and support
- Retire and recycle
The Avatec approach
Discover. Recommend. Deploy.
A simple approach to go from your challenges to concrete results.
Step 1 · Discovery Call
A first conversation to understand your environment, priorities and constraints.
Step 2 · Recommendations
We analyze the situation and present the options, their costs and their effects.
Step 3 · Plan + Delivery
Together we agree on a plan, then we deliver, deploy and support the solution.
Frequently asked questions
Answers to the questions we hear most often.
Can we choose only some services?
Yes. Each service can be used on its own or combined with others as needed.
Can your technicians come to our offices?
Yes, our field services work on site on a schedule or on call.
How do you measure service quality?
Through service levels agreed upfront and regular reports: response times, resolution times and user satisfaction.
Also in Service + Delivery
- Asset ManagementProcurement, configuration, tracking, warranties and disposal: your fleet under control.Learn more
- Professional ServicesArchitects, project managers and certified specialists, from strategy to implementation.Learn more
- Managed ServicesInfrastructure that is monitored, maintained and optimized, on a predictable budget.Learn more
- Technical + Field ServicesInstallations, rollouts, repairs and in-person support, in your offices and sites.Learn more
- IT Support ServicesA service desk that responds quickly, resolves on first contact and follows every request through.Learn more
Contact us
Talk to one of our advisors.
Plan, supply, deploy, manage: tell us where you stand and we will propose what comes next.