Your IT, in good hands
Infrastructure that is monitored, maintained and optimized, on a predictable budget.
Managed Services
Peace of mind
Fewer emergencies, more progress
Our managed services take over day-to-day operations: monitoring, patching, backups, support. Your teams focus on the projects that move the organization forward.
Our managed services portfolio
Modular services with agreed service levels.
Service Desk
A single point of contact for users, with technicians who resolve on the first call.
Network Monitoring
Continuous monitoring of availability and performance, and action before impact.
Managed Infrastructure
Servers, storage and cloud maintained, patched and backed up.
Managed Print
An optimized printer fleet, with supplies and maintenance included.
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Asset Management
Tracking of devices, warranties and licences, with refresh planning.
Managed Migrations
Planned transition of your applications and data to a new environment.
Why Avatec?
A partner that is accountable
Every month you receive a report on service levels achieved, incidents, trends and our recommendations. Regular review meetings let you adjust priorities.
- Agreed service levels
- Monthly reports
- Quarterly business review
- Continuous improvement
The Avatec approach
Discover. Recommend. Deploy.
A simple approach to go from your challenges to concrete results.
Step 1 · Discovery Call
A first conversation to understand your environment, priorities and constraints.
Step 2 · Recommendations
We analyze the situation and present the options, their costs and their effects.
Step 3 · Plan + Delivery
Together we agree on a plan, then we deliver, deploy and support the solution.
Frequently asked questions
Answers to the questions we hear most often.
What does a managed service provider add compared to an in-house team?
Broader coverage, a range of skills and monitoring tools, at a predictable cost. It complements your team rather than replacing it.
Can services be tailored to our needs?
Yes, services are modular and service levels are defined with you.
How does the transition work?
We document your environment, install monitoring tools and take over in stages, without disruption.
Also in Service + Delivery
- Service + DeliveryFrom procurement to day-to-day support, a team that takes care of your IT’s entire life cycle.Learn more
- Asset ManagementProcurement, configuration, tracking, warranties and disposal: your fleet under control.Learn more
- Professional ServicesArchitects, project managers and certified specialists, from strategy to implementation.Learn more
- Technical + Field ServicesInstallations, rollouts, repairs and in-person support, in your offices and sites.Learn more
- IT Support ServicesA service desk that responds quickly, resolves on first contact and follows every request through.Learn more
Contact us
Talk to one of our advisors.
Plan, supply, deploy, manage: tell us where you stand and we will propose what comes next.